Privacy Policy

Radiant Vision Systems (Radiant) maintains high standards for the protection of privacy over the Internet and we understand that many site visitors place significant value on their online privacy and security. This statement explains how Radiant protects the privacy of information collected from you when using our website; in accordance with applicable legislation in the countries where such information is being processed. By using our website, you consent to the collection and use of your information by Radiant as described in this policy.

1.0 Collection of Information

Generally, Radiant collects two types of information on its website:

1.1. Non-personally identifiable information. 

Radiant gathers some generic information automatically, solely to help us determine the success and usefulness of the website. This generic information, which does not reveal the identity of the visitor, may include: what pages you visited, how much time you spend on various pages of the site, what links you click, and your domain name type (.com, .org, etc.). We also collect certain standard information, such as your Internet Protocol (IP) address, your browser type and capabilities, your operating system, the date and time you access the site, and the originating website that linked you to our site. The Radiant website also uses Cookies (see Section 3, below).

1.2. Personally identifiable information.

Radiant collects specific and individualized data about its website visitors only when you supply such information voluntarily, i.e., when you send e-mail, fill out an inquiry form, or register to download materials such as a webinar or white paper. The information we collect may include personal information (e.g. title, name, address, e-mail address, telephone number). By submitting a form on our site, your information is entered into a database. Radiant uses this information to fulfill your request and to improve customer service.

2.0 Cookies

To make the Radiant sites work properly, we sometimes place small data files called cookies on your device. Most big websites do this too.

2.1 What are Cookies?

A cookie is a small text file that a website saves on your computer hard drive or mobile device when you visit the site. This information enables the website to remember your actions and preferences (such as language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

2.2 How does Radiant Use Cookies? 

Radiant sites use the following types of cookies:

  • Essential Cookies. Essential cookies enable you to navigate the Radiant site and to use its services and features. Without these absolutely necessary cookies, the site will not perform as smoothly for you and we may not be able to provide certain services or features.
  • Preference Cookies. Preference cookies collect information about your choices and preferences, and allow us to remember language or other local settings and customize the Site accordingly.
  • Analytics Cookies. Analytics cookies collect information about your use of the Radiant site and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages on the site and help us record any difficulties you have with the site. This allows us to see the overall patterns of usage, rather than the usage of a single person. We use the information to analyse overall site traffic, but we do not examine this information for individually identifying information.
  • Social Media Cookies. Social media cookies collect information about social media usage.

Our sites may contain electronic images known as web beacons—or single-pixel gifs—that allow us to count the number of users who have visited certain pages. We may include web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon.

Radiant sites use first party cookies, which are set by our sites. The information generated by the cookie about your use of our websites (including your IP address) is transmitted to a server (located in the United States) and stored there. Radiant sites also use third party cookies, which are set by a server located outside the Radiant site domain) that apply cookies to analyze your use of the website. Third party cookies used on our site include those of:  Google Analytics, Marketo, Drupal, Facebook, ShareThis, and Optimizely. Third party cookies on our Chinese-language website may also include those of Baidu and DoubleClick. 

Any information collected during your site visit by cookies will not be used for any other purposes besides the ones described here. 

2.3 How to Control Cookies.

You can control and/or delete cookies as you wish. For details, see aboutcookies.org. You can choose whether to accept cookies by changing the settings on your browser. However, if you disable this function, your experience on the Site may be diminished and some features may not work as intended.

You can use your web browser (e.g. Internet Explorer) to:

  • delete all cookies
  • block all cookies
  • allow all cookies
  • block third-party cookies
  • clear all cookies when you close the browser
  • open a 'private browsing' session
  • install add-ons and plug-ins to extend browser functionality

If you do not wish to receive cookies, please refer to the "Help" file of your Internet Browser. Where to find information about controlling cookies:

  • Internet Explorer
  • Chrome
  • Firefox
  • Safari
  • Opera

You can also opt-out of Google Analytics through this link: Google Analytics Opt Out Link.

3.0 Your Choices

3.1 Data Access, Correction, Deletion

We respect your privacy rights and will give you reasonable access to your personal data. If you wish to access or amend your personal data, or request that we delete or transfer any information about you, contact us at [email protected] At your request, we will have any reference to you deleted or blocked in our database.

You may decline to share certain personal data with us, in which case we may not be able to provide to you some of the features and functionality of our website or comm
At any time, you may object to the processing of your personal data, on legitimate grounds, except if otherwise permitted by applicable law. If you believe your right to privacy granted by applicable data protection laws has been infringed upon, please contact Radiant’s Data Protection Officer at [email protected]. You also have a right to lodge a complaint with data protection authorities.

3.2. Opting out from Commercial Communications / No Spam

Radiant Vision Systems does not send "junk" e-mail, also known as "spam". In certain instances, when Radiant Vision Systems wishes to contact customers via e-mail, respond to messages, confirm downloads, or transmit information requested by or of interest to a visitor, Radiant will typically send commercial e-mail. Any time you receive e-mail you don’t want from us, you may unsubscribe at any time by clicking the “unsubscribe” link contained in the email or by contacting us at [email protected]

4.0 Disclosure of Your Personal Information

As described above, information collected by Radiant may be shared with or stored on systems and servers of third-party vendors and partners. We have security measures in place for protecting data conveyed during a visitor's interaction with us. Radiant employees, partners and subcontractors are required to protect the privacy of such data.

Except as described in this policy, we will not sell, rent, or reveal information obtained about you to anyone outside of Radiant Vision Systems unless you authorized us to, if it is legally required, or if such disclosure is required to protect the safety of employees, visitors, customers, or property.

We may disclose information to third parties in the following circumstances:

4.1 Law Enforcement, Legal Process and Compliance

We may disclose personal data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

4.2 Consent to International Transfers of Personal Information

As a subsidiary of Konica Minolta Holdings, Inc., Radiant Vision Systems also reserves the right to transfer information to other affiliates of Konica Minolta Holdings, Inc.,  Radiant will not transfer data to companies other than Konica Minolta Holdings, Inc. or its affiliates without your permission.

The personal information we collect on our websites may be sent to any other country in which Radiant, Konica Minolta, or their affiliates/subsidiaries operate. We may also store and process the information there. Although the laws that protect personal information in those countries may differ from the laws where you live, we will take reasonable steps to ensure that your privacy is protected. By using our websites you consent to the transfer of the data outside of your country.

5.0 Third Party Websites

This Privacy Statement applies solely to our websites. While we try to link only to websites that share our high standards for privacy, Radiant Vision Systems is not responsible for the privacy protections, content, or security offered by other sites.

6.0    Minors and Children’s Privacy

Protecting the privacy of young children is especially important. Radiant’s services and communications are not directed to children under the age of 18, and we do not knowingly collect personal data from children under the age of 18. If you are under 18 years of age, then please do not sign up for or use our services or communications at any time or in any manner. If we learn that personal data has been collected on the Service from persons under 18 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 18 years of age is receiving communications from Radiant, please contact us at [email protected] to request we delete that child’s personal data from our systems.

7.0 Data Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. We maintain appropriate administrative, technical and physical safeguards to protect your personal data against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other unlawful form of processing. This includes, for example, firewalls, password protection and other access and authentication controls. We use SSL technology to encrypt data during transmission through public internet, and we also employ application-layer security features to further anonymize your personal data.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. We cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. We also cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If you believe your personal data has been compromised, please contact us at [email protected]

If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.

Radiant’s data is hosted in the United States. If you are located in the EU, then please note that by providing your personal data to Radiant, you are transferring your data out of the EU region to the United States for storage and processing. We will comply with GDPR requirements providing adequate protection for the transfer of personal information from Europe to the U.S. 

8.0 Data Controller and Data Processor

Radiant is a Data Controller (in terms of the GDPR), in that we are making decisions regarding the use of (purposes and means of handling) your personal data. Radiant employs several companies in the role of Data Processors, including Marketo, Microsoft Dynamics CRM, and Rackspace. These companies have declared their GDPR compliance here:


Marketo GDPR
 

Microsoft Dynamics CRM GDPR
 

Rackspace

 

9.0 Contact

If you have questions regarding this statement or our handling of your personal information, please contact us via email at [email protected].

 

This Privacy Statement is subject to change without notice.

Last updated July 3, 2018